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These terms and conditions create a contract between you and SIH.app (the "Agreement"). Please read the Agreement carefully.
SIH.app provides you with the access to the Website and other Services subject to these Terms of Use (hereinafter - "Terms of Use" or the "Agreement"). These Terms of Use constitute and govern the contractual relationship between the parties: the "Company" or "SIH.app" and you, as the User, hereinafter referred to as "You" or "User".
The Agreement shall be deemed concluded and comes into force from the moment when You accept these Terms of Use. By logging into the Website or other Services, You confirm that you are acquainted and completely agree with all terms and conditions stated below, and that you unconditionally accept the Terms of Use without any exceptions. In the event of disagreement with any terms, we ask you to refrain from using the Website and other Services.
Please note: accessing, browsing or otherwise using the Website or other Services also indicates that you agree to the Terms of Use, so please read it carefully before proceeding.
The following words and terms should be interpreted as follows, unless the context clearly implies otherwise, and shall apply to all the sections of this Agreement and to every document forming part of this Agreement:
"Agreement" shall refer to the agreement between the Company and the User, including the Terms of Use, as well as other documents, rules, guidelines, policies and instructions placed by the Company on the Website or other Services and forming an integral part of the Agreement.
"Account / User’s Account" shall mean a personal account opened and maintained by the User, which shall contain account Information such as username, login and password.
"Balance" means an in-Platform digital value used by the User in exchange for the user's funds, which the user uses to refill via third-party services that used to purchase SIH.Black subscription or used in SIH.Market to pay for information services.
"Privacy Policy" refers to a document of the same name that is a part of the Agreement, and which covers the privacy and data processing, the rights of data subjects, and the use of cookies.
"Services" means the Website, the Application, the Extension and other resources of SIH.app which serve to provide access to the Software.
"Software" means the online platform available through the Website and other Services that allows users to search any information about Steam-supported digital items in accordance with the Terms of Use, and includes all program modules, object and source code, algorithms, preparatory materials, databases, updates, and other derived content.
"Digital items" means virtual in-game items for use within video games.
"SIH.app" (or the "Company") means the sole owner of the Software, the Website and other Services. SIH.app is not affiliated in any way with Valve Corporation and its affiliates (the "Valve").
"Website" means SIH.app website with the address https://sih.app/, including the Software, web-resources, data, texts, graphic elements, design, pictures, photo and video and other materials located at the domain https://sih.app/ and at all its subdomains.
"User" means an individual who has accessed the Website or other Services under these Terms of Use, and accepted the Agreement in the manner provided herein.
"Parties" shall collectively mean the User and the Company.
Other terms, definitions and word combinations used in the Agreement shall have the meaning and interpretation that established practice has assigned to them in the field of Internet technologies, Video games, and according to the applicable law.
1.1. Under this Agreement, the Company hereby provides the User with a simple non-exclusive, non-transferable, limited, revocable license to access and use the Website and other Services only for the searching information about Digital items in accordance with the terms and conditions stated below (hereinafter – the “license”).
1.2. SIH.app hereby also grants the User permission to use content of the Website, provided that User (1) uses it solely for personal, noncommercial use; (2) does not modify or sell content of the Website; and (3) does not reproduce, display, publicly perform, distribute, or otherwise use the content of the Website for any public or commercial purpose, including the use of the content on any other Website.
1.3. During exchange, sale or purchase of Digital items SIH.app acts only as an information service provider for the Users (providing information services), and will not be a party of any Deal between the Users selling, purchasing or exchanging digital items. SIH.app does not acquire any rights concerning the digital items. SIH.app is not acting as an agent, broker, employee, or employer of any User.
1.4. The Website may contain links to third-party Internet websites, resources, advertisers, services, special offers, or other events or activities that are not owned or administered by Us. SIH.app is not responsible for the contents of such third-party websites, materials, information or services. The access and use of such websites, materials, information or services are at User’s own risk.
1.5. By accessing the Website and other Services, you agree that the terms of any respective Steam subscriber agreements and/or terms and conditions, and/or policies shall apply to you in all respects. Any warranties, rights, obligations or other contractual relationships that you may have with respect to your Steam account shall remain consistent with, and part of the Agreement hereof.
2.1. In order to use the Website and other Services, you shall sign in through your Steam user account provided by Valve. By signing in, you authorize us to access and use certain Steam user account information, including, but not limited to, your public Steam profile and the list of your digital items. To know more about the personal data we collect and how we use it, please visit our Privacy Policy.
2.2. Upon signing in, your Account will be created automatically, and you will be assigned with your personal ID to monitor your digital items and balance.
2.3. If you use this Website or other Services, You are solely responsible for providing correct data, managing and safeguarding your login credentials, maintaining the confidentiality and restricting access to your Account, as well as for all activities that occur under these credentials. It is your responsibility to ensure that your use of the Website and other Services within your Account is in compliance with any applicable laws or regulations.
2.4. If we suspend that you are in a material breach of the Agreement, we may (1) suspend your Account, (2) suspend any transactions without any refund; and (3) terminate your Account with immediate effect, subject to our discretion without prior notice. We note that we can undertake any and all of the above actions subject to our discretion without any liability or further obligation of any kind whatsoever to you or any other party.
2.5 By registering with the service, you automatically confirm that you are of legal age or are acting with the consent of a parent or guardian. You are not in violation of the internal laws of the country of jurisdiction to which you belong. You also confirm that you do not act on behalf of third parties.
2.6 SIH.app reserves the right to prohibit the purchase of any goods and services from the territory of the United Arab Emirates, as well as the registration of accounts from the territory of this state.
3.1. You may search for Digital Items using the Website platform, thereby SIH.app provides users with information services regarding any features (price/float/quality etc.) of Digital Items through the Website and other Services. The transfer of virtual items is done on the platform of the game publisher - Steam.
3.2 SIH.app is not related to online gambling.
3.3 SIH.app does not provide any crypto-fiat, fiat-crypto, or other currency exchange services and does not act as a currency exchange.
3.4 SIH.app is not affiliated in any way with Valve Corp. and its affiliates (collectively the “Valve”). SIH.app does not claim any rights to the virtual items, which remain the intellectual property of Valve Corp.
3.5. As the Platform acts as an intermediary between the users and does not acquire any ownership or any other proprietary rights concerning digital items, any deals and transactions between users conducted on the Platform are final and once transacted, the digital item shall not be returned, exchanged, refunded and/or canceled.
3.6 SIH.app is an advertising platform that provides information services only, SIH.app is not a trading platform and does not receive any funds for the purchase or sale of any digital items.;
3.7 As part of its promotional campaign, SIH exercises its right to provide informational details regarding the ability to top up Steam balance using third-party services that have entered into agreements with the SIH extension for the provision of such promotional information.
4.1 SIH.Market is an advertising platform that provides information services only about any features (price/float/quality etc.) of Digital Items on Steam or on another third-party services.
4.2 The service establishes the rules of exchange, which the user undertakes to observe from the moment of agreement with these rules of service use
4.3. The moment of receipt of the digital item will be the final confirmation of the transaction by the seller of the item and notification of the receipt of the digital item by the buyer on the above-mentioned Steam platform.
4.4. Exchange processing on Steam can take up to 24 hours, if for any reason you do not receive the items you purchased with the balance on the site, the funds will be refunded back to the balance.
4.5 The service notifies Requirements for all Users:
To be able to purchase digital items, you must:
5.1 SIH.Balance provides in-Platform currency in exchange for the user's funds, which the user uses to refill via third-party services that used to purchase SIH.Black subscription or used in SIH.Market to pay for information services.
5.2 SIH.Balance is a digital product and does not constitute fiat or cryptocurrency.
5.3 SIH.Balance has no value outside the Platform.
5.4 Balance is not withdrawable and can be used only in Trade Mode or for Subscription and also it is non-transferable to another platform or person;
5.5 SIH.app is entitled to use third-party payment service processors to provide in-Platform currency in exchange for the user's funds. The respective third-party payment processor is primarily responsible for facilitating payment of User’s transactions. When You use any third-party payment processor, responsibility over Your transaction will first be transferred to the respective Payment processor before it is delivered to You. The Payment processor assumes primary responsibility for payment and payment-related customer support. The terms between the Payment processor and Users who utilize the services offered by the Payment processor are governed by separate agreements and are not subject to the Terms on this Website.
5.6 For transactions made through a Payment processor, the privacy policy of the respective Payment processor shall apply to all payments and should be reviewed before making any transaction
5.7 You are responsible for payment of any fees, taxes or other costs, associated with the conduction of transactions with Payment processors or the duties and taxes imposed by Your local authorities. The respective charged amounts shall be indicated on the respective payment page of the Payment processor.
5.8 The list of available Payment processors shall be solely defined by SIH.app and indicated on the Website.
5.9 Any User demanding settlement through one of the Payment processors agrees thereby for the payment to be made through websites covering the payment systems and states that he/she has read and accepted the terms and conditions available on such websites. To the extent permitted by law, SIH.app shall not be liable against the Users for any problems related to payments for which the owners of such sites are responsible, in particular for any delays in processing payments or inability to process them for technical reasons. In such case, the User shall contact the applicable Payment processor's site in accordance with that website’s terms and conditions.
5.10 For the purpose of duly transactions performance on the Website the Users shall provide their personal and payment processing data (such as name, surname, address, copies of ID cards or other identifying documents, residence place confirmation documents, credit card identification data) to the Payment processors, including the consent for processing these data by the payment services in order to carry out the requested transactions.
5.11 You are responsible for providing SIH.app and/or the respective Payment processor with valid and accurate information for making and receiving payments in compliance with the Privacy Policy of SIH.app and the respective Payment processor.
5.12 SIH.app accepts no liability and specifically disclaims any implied warranty to complete any transaction which cannot be cleared by its Payment processors, whether because there are no sufficient funds available on Your credit card, issues related to identity or localization or otherwise. SIH.app reserves its right to verify and approve any and all actions and/or transactions made by You when using the Service to ensure that they comply with these Terms, and the terms imposed on the Website Owner by third party service providers, reporting obligations and requirements of applicable legislation. You expressly acknowledge and agree that such verifications may require You to provide the Website Owner with additional personal information in order to verify and confirm Your identity, Your data and to perform verifications aimed to deter fraud, and misuse of the Service and comply with reporting obligations and requirements of, in compliance with the Website Owner’s Privacy Policy. The Website Owner may suspend Your Account and contact You so You can provide the Website Owner with additional information required, including for the purpose to process the respective payments. Such suspension shall not relieve You from Your obligation to pay any fees incurred due to processing of transactions.
5.13 The payment transactions may be delayed while the Payment processor validates Your compliance with these Terms and other applicable policies. You agree not to initiate any claim and dispute procedure with third parties regarding payment and receipt of virtual items.
5.14 When dealing with Payment processors, SIH.app shall act in full compliance with respective legal requirements of Payment processors’ country of residence or operations (including, in compliance with legislation of EU-member countries, such as Cyprus and others).
5.15 You are responsible for any fees, taxes or other costs associated with the purchase and delivery of Your items resulting from charges imposed by Your relationship with payment services providers or the duties and taxes imposed by Your local customs officials or other regulatory body.
5.16. The User has the opportunity to obtain SIH.Balance in-platform points by exchanging virtual items belonging to him/her for SIH in-platform points.
5.17 This exchange is not a contract of sale or any other legal agreement of a proprietary nature, nor is it subject to cancellation, appeal or invalidation.
5.18. Virtual items sent as a result of such an exchange are not subject to return due to the peculiarities of the legal status of virtual items.
6.1 To access additional features of the SIH.app Service, you may subscribe to the Website (hereinafter referred to as "Subscription"). Subscription is available in the various subscription plans listed on the Website. The applicable terms, fees and methods of purchase for each subscription plan are set forth on the Website.
6.2 We may change our subscription plans and the price of our services from time to time; however, any price changes or changes to your current subscription plan will be effective upon notice to you and not before the expiration of the paid subscription period.
6.3 You may cancel your Subscription and withdraw your consent to automatic payments at any time in your Personal Area on the Platform. You will retain access to the Service until the end of the paid period. Payments are non-refundable, and we do not provide refunds for incomplete periods of use or unused content (read more in the Refund Policy).
6.4 If a payment is not successfully made due to expiration, insufficient funds or other reasons, and you do not cancel your subscription, we may suspend your access to the Service by Subscription until payment is made.
7.1 Unless otherwise provided by this Agreement, all transactions conducted on the Platform are final and not subject to a return, refund, and/or cancellation:
7.2 Transactions with Digital items. Digital items are qualified as digital content (virtual items) and are exempt from the general withdrawal right due to their specifics upon the consumer’s prior express consent. All transactions with digital items are final and can not be reversed.
7.3 Transactions with the Balance. All these services are deemed to be fully performed at the time of granting You access to the Balance/the Platform/Services accordingly. This case is exempt from the general withdrawal right upon the consumer’s prior express consent.
7.4. By agreeing to this agreement or making a transaction, YOU EXPRESSLY CONSENT TO THE LOSS OF YOUR RIGHT OF WITHDRAWAL AND WAIVE ANY RIGHTS IN CONNECTION THERETO.
7.5. You may request for a refund exclusively for the following reasons:
7.6. Fraud transactions. If the transaction was not made by You and your credentials were used fraudulently, please contact us via sihtechnic@gmail.com email at as soon as possible. We will investigate the case, and if the value is still in our system, we will proceed with the refund, otherwise, the refund is not possible.
7.7 Refunds are possible if you have not canceled auto-renewal of paid subscription and not more than 24 hours have passed since the withdrawal of funds, during which you contacted support.
8.1 KYC procedure. We conduct KYC procedures in the following cases:
If the User’s activity, transaction, or payment instrument seems suspicious to us; Depending on the situation, we may request the following information or documents: first and last name, ID document (i.e., passport) number, copy of ID document, picture of a User holding an ID document, photo of bank card partly covered, video of your face, utility bill, or bank statement.
8.2 Cooperation with authorities. We cooperate with the public or third parties’ authorities and/or third parties concerning the investigation of any suspected or alleged crime or civil wrong. SIH.app may provide the necessary information in response to legal requests, establish or exercise its legal rights, or defend against legal claims. SIH.app shall not be liable for using or disclosing such information to third parties.
8.3 More specific measures are confidential and for internal use only to prevent their use by the Users for fraudulent and dishonest actions.
9.1 To the extent permitted by Applicable Law, You shall indemnify, defend, and hold the Website Owner and/or its subsidiaries, affiliates, directors, officers, employees, agents, successors, and permitted assignees harmless from and against any and all claims, damages, losses, suits, actions, demands, proceedings, expenses, and/or liabilities (including but not limited to reasonable attorneys’ fees incurred and/or those necessary to successfully establish the right to indemnification) filed/incurred by any third party against the Website Owner arising out of a breach of any warranty, representation, or obligation hereunder.
9.2 You shall not have any claim of any nature whatsoever against the Website Owner for any failure by the Website Owner to carry out any of its obligations under these Terms as a result of causes beyond its control, including but not limited to any strike, lockout, shortage of labor or materials, delays in transport, hacker attacks on the Website or any resources which have any relation to SIH.app, any economic instability, any advances in quantum computing or cryptography that impact Blockchain immutability, any malfunction, breakdown or abandonment of Blockchain-based protocols, accidents of any kind, any default or delay by any subcontractor or supplier of Ours, riot, any political or civil disturbances, the elements, by an act of state or government including regulatory action imposed, any delay in securing any permit, consent or approval required by the Website Owner, for the supply of products under these Terms or any other authority or any other cause whatsoever beyond Our absolute and direct control.
Company is obliged
10.1 To provide the User with access to the Website and other Services on the terms of this Agreement.
10.2 Inform Users about the progress of execution of Deals by means of notifications or otherwise.
10.3 Company has the right:
11.1 Any trademarks, logos, skins, artworks and other objects of intellectual property (either registered or unregistered), represented on the Website, belong to their respective owners and there are no implied licenses to use them, unless otherwise stipulated by the respective owners. The mentioned objects may not be copied or imitated, in whole or in part, without the permission of the applicable owner. Reference to any products, services, processes or other information by name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by the Website Owner. Thus, the Website Owner accepts no responsibility or liability whatsoever with regard to the information (including images, logos, skins, trademarks, slogans, etc.) about its activities or about third parties’ activities published on this Website.
11.2 The SIH.APP as like as SIH/SIH.Market/SIH.Black logos and any SIH.APP product or service names, logos or slogans that may appear on the Website or service are trademarks of the Website Owner or Our affiliates and may not be copied, imitated or used, in whole or in part, without Our prior written permission. You may not use any metatags or other “hidden text” utilizing “SIH.APP” or any other name, trademark or product or service name of Us or Our affiliates without Our prior written permission. In addition, the look and feel of the Website and its content, including, without limitation, all page headers, custom graphics, button icons and scripts, constitute the service mark, trademark or trade dress of the Website Owner and may not be copied, imitated or used, in whole or in part, without Our prior written permission.
12.1 Communication and Notices. Any communication concerning these Terms execution and/or violation should be conducted only via Your email and through the Website Owner’s contact form on the Website. Your official email for communication shall be deemed the email specified by You during the Account registration process. The one and only language of the communication shall be English. The Website Owner may provide any notice to You under this Agreement by: posting a notice on the Website; or sending an email to the email address then associated with Your Account. Notices the Website Owner provides by posting on the Website will be effective upon posting, and notices the Website Owner provides by email will be effective when such email is sent. It is Your responsibility to keep Your email address current. You will be deemed to have received any email sent to the email address then associated with Your account when the Website Owner sends such email, whether You actually receive or read the email.
12.2 Further Assistance. You shall cooperate with and assist the Website Owner in connection with any investigation, examination or inquiry by any government entity. You shall promptly provide the Website Owner with any documents, certification, record or other information it may request in connection with such investigation, examination or inquiry.
13.1 The Parties shall be liable for a failure to perform or improper performance of the obligations under this Agreement in accordance with the Agreement and the applicable law.
13.2 The Company shall not be liable and shall not reimburse the User and/or third parties for direct, indirect, incidental, consequential, special, exemplary, punitive or other losses or damages (including, but not limited to, damages for loss of profits, loss of business, use, data or other intangible damages):
13.3 Caused, arising out of or relating to any use of, or inability to use, the Website or other Services, any errors, mistakes, or omissions therein, or the sale, purchase, or use of the digital items;
13.4 Arising as a result of acts or omissions of third parties (including without limitation, Valve, telecom operators, hosting providers, Internet providers, banks, payment agents, etc.), and/or occurring as a result of or relating to the use of third-party websites;
13.5 Arising from improper use of the Website or other Services, a violation of this Agreement; or from any inaccuracy of the data provided by the User;
13.6 Arising from unforeseen circumstances, emergencies, any unauthorized access, hacking attacks, bugs, viruses or any technologically dangerous, harmful materials, power outages, flood, theft, equipment breakdowns, global disruptions in the Internet operation, lack of access to the Internet, failures in routing systems, as well as downtimes of the Website;
13.7 Arising as a result of any changes to the Website, Services and/or to the Agreement;
13.8 Arising from the blocking of the User’s account, and / or suspension, restriction or termination of access to the Website, or as a result of termination of support of the Website;
13.9 The User shall be responsible for all his actions and omissions, both intentional and unintentional, that violate the applicable law and/or the terms of this Agreement, and/or the rights of third parties, and also undertakes to indemnify the Company and its affiliates any losses, damages, or expenses, which may at any time be imposed on or incurred by such actions and omissions, and to cooperate as fully as reasonably required in the defense of any claim.
14.1. The Company has the right to terminate the Agreement or revoke the rights granted under this Agreement, subject to 3-days prior notification. Upon any termination of the Agreement, you shall immediately cease access to and use of the Website and other Services. Any termination of this Agreement shall not affect your obligations incurred and not fulfilled before the date of termination.
14.2. The Company hereby reserves the right to supplement or make changes to this Agreement at any time, when deemed necessary, without a prior notification. We may do this for a variety of reasons including changes in laws, new features, or changes in business practices and/or any other reason.
14.3. If the changes to the Agreement include material changes that affect your rights or obligations, we will notify you of the changes by reasonable means, which could include notification through the Website, other Services or via email.
14.4. Any changes will come into force from the moment of their publication on the Website, unless otherwise provided for by a later version of this Agreement. If you continue to use the Website or other Services after the changes become effective, then you agree to the revised Agreement.
14.5. We recommend you to read this Agreement from time to time in order to be aware of any changes and additions. If you do not agree with any part of this Agreement, you should immediately stop using the Website and other Services, and notify us of the disagreement so that we can take the necessary measures, which may include suspension or termination of your access to the Website.
15.1. The Agreement shall be governed by and construed in accordance with the laws of SIH.app domicile, unless otherwise expressly provided.
15.2. The Parties will endeavor to settle all disputes, disagreements or claims, which may arise in connection with execution, termination or invalidation of the Agreement, through negotiations.
15.3. The User, who has a claim and/or disagreement, shall send a message to the Company at the following e-mail address: sihtechnic@gmail.com. The message shall contain the essence of the asserted claim, the evidence confirming the claim, account data, and the User’s contact information and signature.
16.1. The Parties confirm that all notifications, messages, agreements and documents within the framework of the Parties’ performance of the obligations arising from the Agreement, having been signed by analogues of the Parties' autographic signatures, shall have legal force and be binding upon the Parties.
16.2. The Parties acknowledge that all the messages, sent from authorized e-mail addresses, as well as to the User’s Account, shall be deemed to be sent and signed by the Parties, unless otherwise directly specified in such messages.
16.3. All notices you send us must be sent to the contact details on this site. We may give notice to you at either the email or postal address you provide to us. Notice will be deemed received 24 hours after an email is sent or three days after the date of posting of any letter.
16.4. If any provision of these Terms of Use is deemed invalid and/or unenforceable under any statute, regulation, ordinance, legislation or by an arbitrator or court of competent jurisdiction, then such provision shall be deemed several, and shall not affect the validity and enforceability of any remaining provision, and the remaining provisions shall remain in full force and effect.
16.5. Information related to the implementation of this Agreement is strictly confidential. The Company has no obligation to provide the User with accounting or other financial documents related to this Agreement
17.1. Should you have any questions, inquiries, remarks, complaints or comments regarding the Website, the Service, or this Agreement please contact our Support team at sihtechnic@gmail.com. We will reply to you as soon as possible.
17.2. Where possible, we will work with You and/or any user on our Website, to resolve any disputes arising from your purchase.
These are the terms and conditions of use of SIH.app services (the Terms of Use) between you (you or User) and:
Company address:
RedBoon FZE LLC
a-0024-029 Flamingo Villas, Ajman, ZIP 0000